Human Resources Management for Administrative Personnel

Course ID: 482                         Course Length: 2 day(s)

Overview:

This course provides an introduction to the principles of
human resources management and its place within the organization. Emphasis is placed on federal employees in Title V and Title X along with projected procedures in the developing National Security Personnel System. The focus of this course is on the day-to-day aspect of human resources for administrative personnel in order to create an environment that is conducive to maximum productivity and customer service.

Objectives:
At the end of the workshop participants should be able to:

• Understand the terms and functions of federal human
  resources management
• Identify critical activities in human resources
  management
• Identify key regulations, practices, and policies
• Describe the main features and benefits of
  performance management
• Communicate personnel management strategies
  and policies

Topics:

• The historical development of the HRM function
• Performance management – benefits and processes
• The purpose on human resources management
• Staff training and development
• Job analysis, recruitment and selection
• Customer service and communications
• Process improvement and best practices
• Diversity and workforce generations
• Interpersonal relationships

Click here to view more courses in this category.