Alternatives in Dispute Resolution

Course ID: 328                         Course Length: 3 day(s)

Overview:

There are many ways of getting to "yes." Alternatives in dispute resolution is a process used in lieu of adjudication in the Federal sector to resolve controversial issues using non-adversarial means. Students in this seminar learn the legal and procedural requirements required to find reconciliation between disputing parties. The workshop focuses on devising compromises or refining issues in ways which leads to smooth conflict resolution.

Objectives:
At the end of the workshop participants should be able to:

• Define the purpose and advantages of alternatives
  to dispute resolution
• Identify federal appellate procedures and apply
  these to disputes
• Be familiar with federal mediation and conciliation services
• Identify the tangible and intangible costs relating
  to adjudication
• Use effective communication and appropriate steps
  in managing conflict.
• Recognize common causes of employment disputes
• Understand alternative dispute resolution procedures
• Use innovative solutions to dispute situations
• Demonstrate effective mediation techniques

Topics:

• Legal framework of Alternatives to Dispute
  Resolution (ADR)
• Standard appellate processes; issues & appeal routes
• Rights & responsibilities; ADR plan of action
• Federal mediation & conciliation services guidance
• Economics of disputes; causes of disputes
• Skills for managing disputes; language of resolution; listening
• Dispute resolutions alternatives - moving toward agreement
• Arbitration, negotiation, mediation, peer review, fact-finding, settlement; consensus for agreements - a meeting of minds
• When to use a mediator - a mediator's role; getting to "yes"

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