Benchmarking For Increased Efficiency

Course ID: 303                         Course Length: 1 day(s)

Overview:

Benchmarking is the practice of studying and measuring yourself and your organization against other organizations. This activity is indispensable in today's highly competitive workplace. You will learn to quickly find the precise workplace tools needed for the job and how to apply these tools effectively. Benchmarking is a powerful skill that allows you to identify an organization’s weaknesses and strengths, anticipate changes, and focus on the work process itself.

Objectives:
At the end of the workshop participants should be able to:

• Identify strengths and weaknesses on the organization
• Recognize good benchmarking tools
• Execute benchmarking techniques
• Imitate Organizations that excel
• Surpass past performance levels
• Anticipate trends
• Measure benefits and objectives

Topics:

• What is benchmarking?
• Why benchmark?
• World-class standards and practices
• Pinpoint your organization's weaknesses and strengths
• Establish goals and objectives
• Be proactive
• Define customer requirements
• Recognize and adopt the best practices
• Evolution and change
• Low commitment vs. high commitment levels
• Understand options and alternatives
• Sustain superior performance

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