Communication Solutions: Influencing & Negotiating

Course ID: 300                         Course Length: 1 day(s)

Overview:

Have fun in this course geared toward finding solutions to hot-tempered disagreements with co-workers. Picture yourself and others as "bears." You may be a little bear, but you know the best way to bring the other bears to you: honey (influencing). So, when you need a favor from a fellow bear, you should know exactly what to trade for it (negotiating). In this course, bears will learn how to skillfully work together while managing conflict and disagreement. Bears will also learn critical skills for successful relationships, and will be able to communicate, make others feel important, and maximize the honey for everyone.

Objectives:
At the end of the workshop participants should be able to:

• Differentiate between honey and vinegar in negotiations
• Express themselves creatively
• Negotiate for scarce resources
• Understand other people and their negotiating nature
• Skillfully communicate with other negotiators
• Manage conflict and disagreements constructively
• Skillfully influence others
• Negotiate for a win-win solution

Topics:

• Maximizing resources with fewer workers (less
  bears, more honey)
• Yours and mine, what to do about it (controlling
  that growl of yours)
• Make people feel important (making big bears
  out of cubs)
• How to get what you want (all the honey you can eat)
• Common ground (two bears wanting the same territory)
• The anatomy of an argument in conflict (paws to reflect)
•  Fighting fair and fairness in negotiation (big bears
  play fair)
• Give others a choice between two yeses (honey
  pots vs. honey packets)
• Talent poster (who’s a special bear?)
• Honey pots for all

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