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Managing Emotions in The Workplace

Course ID: 247                         Course Length: 1 day(s)

Overview:

Are you prepared to handle any situation that comes your way? In today's demanding workplace, we all need emotional management skills just to cope. In this seminar, you will learn to stay centered in a sea of change and build better relationships for success. This seminar is for managers, supervisors, technical employees, and support staff alike.

Objectives:
At the end of the workshop participants should be able to:

  • Stay calm, composed, and productive
  • Control workplace pressure
  • Manage anger even when the heat's on high
  • Project a confident, capable image

Topics:

  • Meeting tight deadlines
  • Dealing with emotionally charged conflicts
  • Enhancing self-discipline
  • Handling worry, guilt, fear, frustration, and anger
  • Projecting confidence in conflict situations
  • Adopting self-management
  • Overcoming self-defeating attitudes
  • Responding to inappropriate emotions
  • Breaking bad habits
  • Dealing with perfectionism
  • Handling self-destructive behavior

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