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Coaching & Counseling

Course ID: 117                         Course Length: 2 day(s)

Overview:

Everyone knows that coaches are important in team sports, but not as many people understand the importance of coaching and counseling in the workplace. Coaches inspire others to work at their optimal level and go that extra mile. Counselors use unique skills to correct employee problems. Participants in this workshop will help you learn how to bring your employees to new heights of productivity and to build responsible self-starters who work harder and enjoy doing it!

Objectives:
At the end of the workshop participants should be able to:

  • Understand their personal management style
  • Make feedback work for them
  • Motivate others to increase their commitment
  • Overcome coaching obstacles
  • Improve their counseling techniques
  • Create team pride
  • Develop the highest expectations in others
  • Translate high expectations into superior performance

Topics:

  • Effective and ineffective coaches and counselors
  • The counselor’s and coach’s models
  • The coach's role
  • Building relationships and motivating employees
  • Counseling and disciplining skills
  • Expecting and getting the best
  • Giving and getting feedback
  • Goal setting with employees
  • Praising and rewarding
  • Recognizing burnout
  • Integrating new employees
  • Developing employee's personal growth
  • Preparing employees for new challenges

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