Better Briefings

Course ID: 108 Course Length: 3 day(s)

Overview:

Through the use of video-taping, lectures, role plays, films and discussions, participants learn how to deliver four types of briefings: Inform, Instruct, Persuade, and Action. Participants also learn how to set briefing objectives, compose briefings, make and use visual aids to enhance their presentations, and critique their deliveries. A must for all employees who give formal or informal briefings, and great for all government employees who are seeking career advancement.

Objectives:
At the end of the workshop participants should be able to:

Determine the purpose and objectives of a briefing
Analyze intended audience; select and organize
materials accordingly
Deliver briefings that inform, instruct, persuade, or
inspire action
Critique briefing deliveries using a constructive
evaluation formula
Design and develop visual aids for briefing use
Complement briefings through the use of visual aids

Topics:

Briefing types and preparations
Briefing checklists
Audience analysis
Outlining and organization
How to use a briefing critique form
Informational and instructional briefings
Tips on briefings
Persuasive briefings
Action briefings
How to command attention
Speaking effectively
How to make and use visual aids
Barriers to communication
How to handle questions
Listening skills
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