Active Listening & Memory Development

Course ID: 102                         Course Length: 2 day(s)

Overview:

Learn practical techniques to improve listening and to remember what you hear. This workshop helps participants overcome the barriers to active listening that keep many of us from really understanding what other people say. Participants also develop simple memory skills —— such as mnemonics, association, and "pegs" —— to improve comprehension, retention, and recall.

Objectives:
At the end of the workshop participants should be able to:

• Recognize and overcome barriers to active listening
• Apply the ten principles of active listening
• Hear what people mean, not what they say
• Probe and question for clarification
• Remember facts, faces, names and numbers by applying
  simple memory tricks

Topics:

• Listening surveys-how well do you listen?
• Values of active listening
• Real vs. pseudo-listening
• Passive vs. active listening
• Blocks to listening
• Ten principles active listening
• Questioning techniques for clarification and understanding
• Total active listening
• Applications of memory in daily life
• Visual and auditory memory skills
• Mnemonics techniques
• Associative memory techniques
• Grouping techniques
• Sequential techniques
• Topical systems methods
• Peg and hook methods
• Faces, names and numbers

Click here to view more courses in this category.